Infrastructure Cost Optimisation
Results Delivered
£50M
Annual cost reduction
15%
Operational efficiency improvement
99.9%
Service reliability maintained
The Challenge
A national utility provider faced mounting pressure from regulators to reduce costs while maintaining service quality and reliability. Years of underinvestment had created inefficiencies across the infrastructure, and the organisation lacked visibility into where the greatest opportunities lay.
The challenge was to identify and capture significant cost savings without compromising the safety and reliability standards that are paramount in utility operations.
Our Approach
Established detailed cost baseline and benchmarked against industry peers to identify improvement potential.
Conducted deep-dive analysis of maintenance, operations, and capital expenditure processes.
Designed portfolio of 50+ cost reduction initiatives across procurement, operations, and workforce.
Provided hands-on support to implement priority initiatives and build internal capability.
The Outcome
The programme delivered £50M in annual cost savings while improving operational efficiency by 15%. Critically, service reliability was maintained at 99.9%, demonstrating that cost reduction and quality can be achieved together.
The utility successfully met regulatory targets and reinvested a portion of savings into infrastructure modernisation, positioning the organisation for long-term efficiency gains.